We are looking for a SaaS-experienced, client focused training leader to build our client training function with the goal of driving usage and adoption. This strategic role will work internally with key groups and externally with our clients to build our training strategy and materials.
While this role is delivery-intensive, the focus is on results: specifically, accelerating clients’ time-to-value and driving renewals through continued client adoption of our products. You will also be an evangelist for client learning at eVestment, collaborating closely with the Learning & Development, Service, Client Success and Product functions to design and implement a multi-channel program that drives client usage, retention and growth. We are looking for deep experience and expertise in Client Training to engage in Program Management– someone who will roll sleeves up to get work done. –
Your key objective will be to develop a framework that allows us to deliver the right training in the right way to the right clients at the right time. You will have expertise in delivering a digital training that drives adoption and delivers an outstanding client experience. Your ability to understand the needs of clients and develop impactful approaches to help them unlock the value of eVestment will be key to this role. You should understand how to build content that meets the unique learning needs of different individuals. You will leverage your knowledge of how to scale training approaches and tools so we can build and maintain a library of re-usable, effective digital content. You need to be comfortable in a fast-paced global environment building content that applies to multiple segments and geographies.
We are eVestment, and we make smart money smarter. We are about giving institutional investors as much big data as they need to make smart investment decisions. BlackRock, UBS, Towers-Watson, Putnam and AON Hewitt are just a few of the clients who trust our cloud-based technology platforms. We are a Top Atlanta workplace, ranking #1 in the 2015 Atlanta Journal & Constitution “Top Atlanta Workplaces” list. Our environment is fun, smart, and collaborative. Casual dress, catered weekly lunches, unlimited PTO (because we trust our people), and regular teambuilding activities are part of what makes our environment awesome. We provide exceptional opportunities for development with a dedicated training budget, tuition reimbursement, and time off for training and certification preparation. We’ve also ranked consistently on the Inc. 5000 fastest growing firms list every year since 2007, and we have over 300 amazing team members around the globe.